"Our
decision to close
on Sunday was our way of honoring God and directing our
attention to things more important than our business. If it
took seven days
to make a living with a restaurant, then we needed to be in some
other line of work. Through the years, I have never wavered
from that position.
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Chick-fil-A, the third-largest quick-service chicken restaurant chain in the country, gives all employees Sunday off to spend with family and to express their faith. Yet, Chick-fil-A turns more sales in six days than most national chains show in seven. Closing on Sunday is just one of the principles before profits ingredients in founder Truett Cathy's inspiring recipe-for-success. The other four ingredients are: 1-Climb With Care And Confidence, 2-Create A "Loyalty Effect," 3-Never Lose A Customer and 4-Put Principles And People Ahead Of Profits. S. Truett Cathy, founder and chairman of Chick-fil-A, Inc., ventured into the restaurant business in 1946 when he and his brother Ben opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House). Over the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-AŽ restaurant in Atlantas Greenbriar Mall. Today, there are more than 1,040 restaurants in 34 states and Washington, D.C. Remarkably, Cathy has led Chick-fil-AŽ on an unparalleled record of 34 consecutive years of annual sales increases. I
see no conflict between biblical principles and good business
practice. Corporate America needs faith in something more
than the bottom
line,
Cathy
said in a recent interview with NBC Nightly News (July 14, 2002). |
Photo was made on Sunday, September 8,
2002
4733 University Drive, Huntsville, Alabama.
- click on photo to view larger
image -
Photo was made on Sunday, September 29, 2002
Madison Square Mall, Huntsville, Alabama.
- click on photo to view larger
image -
Exit 312, Food Sign,
I-75 North - Georgia.
- click on photo to view larger
image -
Business
By the Book Pays Off for Chick-fil-AŽ Founder: |
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Credits: Information reprinted with permission from DeMossNewsPond.com - Steve Chapman (Manger, Communications and New Media - The DeMoss Group, Inc.) and Chick-fil-A.com - David Wood (Corporate Communications, Chick-fil-AŽ, Inc.). Further reproduction, retransmission or distribution of this material without prior written consent of The DeMoss Group, Inc. and Chick-fil-AŽ, Inc. is prohibited. Thanks goes to Steve Chapman and David Wood for allowing me to use this information. S. Truett Cathy photograph courtesy of DeMossNewsPond.com. Used with permission of Steve Chapman; photo may not be reproduced without written permission of DeMossNewsPond.com. The DeMoss
Group, Inc. Chick-fil-AŽ "Family Night" sign located at 11820 Memorial Parkway S.W., Huntsville, Alabama 35803 (256-650-7014). Manipulated photograph by Eric Shindelbower. Thanks to Chick-fil-AŽ operator, Heather Markley for allowing me to make and post this image. Chick-fil-AŽ Restaurant, Madison Square Mall, Huntsville, Alabama 35806 (256-837-3721). Thanks goes to Michael Newton and friend for their co-operation during the making of this photograph. Photograph by Eric Shindelbower - Sunday, September 29, 2002. Chick-fil-AŽ empty parking lot - manipulated photograph by Eric Shindelbower. Photo was made on Sunday, September 8, 2002 at 4733 University Drive, Huntsville, Alabama 35805 (256-837-1315). Thanks to Chick-fil-AŽ operator, Barry Wesson for allowing me to make and post this image. Exit 312, Food Sign, I-75 North in Georgia - manipulated photograph by Eric Shindelbower. Headquarters: Look for S. Truett
Cathy's newest book,
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